Refunds and Cancellation Policy
Dormeco - campus marketplace. Last updated for student use in India.
1. Listing fees
Where a ₹10 (or other) ad posting fee applies after your first free listing, that fee is non-refundable once the payment has succeeded and the listing is posted or the slot is consumed, except where mandatory law says otherwise.
2. First listing free
Your first listing on the platform is free when that promotion is active. Additional listings may incur a fee as described in the Pricing Policy.
3. Disputes between users
Dormeco is a platform only. We do not provide refunds for disagreements between buyers and sellers about items, prices, or meetups. Users should resolve issues directly and use caution when meeting in person.
4. Cancellations
If you cancel before a paid listing fee is charged, no fee applies. If a technical error causes a duplicate charge, contact support with proof; we will review in good faith.